Monthly Archives: July 2010
Using Twitter for excellent customer service
I have been busily packing up my life into boxes in preparation for placing them into storage before I head overseas for a few months sabbatical. Inevitably, I packed something I now needed, the manual to the washing machine so … Continue reading
Filed under Social media
BBC improves interaction design with subtle visual cues
The BBC have been gradually upgrading the design and visual interaction of their pages over the last 12 months. The latest upgrade is very subtle but is a great improvement to the design and usability of the pages. Within a … Continue reading
Filed under User Experience Design
Primary Actions Its Not Hard!
Summary When designing a web form or landing page, there are usually different paths a user can take through the form or from the landing page. Usually the typical path a user wants to achieve through a form is completion, … Continue reading
Filed under User Experience Design
